In
this article she looks at the technical communication aspects of social media
and why technical communicators research these online platforms. Amy argues
that people tend to stereotype social media users as members of the millennial
generation even though social media is used by a wide variety of people for
many different reasons. Some of these uses she mentions include “LinkedIn”,
crisis management, and project collaborations. A few others I can think of include
political campaigning, marketing, and protest organization. During the
Ukrainian crisis twitter and Facebook ere used to organize massive protests. The
use of social media would help incentivize people to march in the street by
assuring them of others participations. In Ukraine twitter was also used to
inform protesters where they could find shelter, food, water, and medical aid.
Many of these areas of social media are still being researched because the
modern age of social media is relatively new and the world is still adapting to
it.
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